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Warranty & Returns

Plant Guarantee Policy

Plants and Merchandise are Guaranteed 100%
For the purchase price at time of purchase.

  • HARDY TREES & SHRUBS – 1 year
  • ALPINES, ROSES & ROSE TREES – 60 days
  • PERENNIALS & VINES – September 1st of the year purchased.
  • TROPICAL, HOUSE & WATER PLANTS – 60 days
  • HARDGOODS & GIFT MERCHANDISE – 60 days
  • Annuals & Replacement Plants are not guaranteed.
  • Clearance Items are final sale.

 

Return Policy

  • Return of salable plants & merchandise with a store receipt will be issued a refund using the payment method tendered. There is a waiting period on all checks.
  • Return of material over $150, paid for by cash or check, will be refunded by mail.
  • Any return of unsalable plants & merchandise with a store receipt will be issued a store credit at the purchase price.
  • No refunds will be issued without a receipt.

     

    Holiday Policy

    • Holiday Merchandise must be accompanied by the original receipt and sales tag for return. All returns must be in salable condition.
    • NO returns will be allowed after December 10th.
    • Merchandise returned will receive a refund by method paid.
    • Holiday Merchandise accompanied by a gift receipt will be issued a store credit only.

      Ray Wiegand’s reserves the right to alter or void these policies at any time.

      Curbside Pick-Up & Local Delivery ONLY